Privacy Policy

Last updated:​ June 2025

1. Introduction

GoyoPart Co., Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goyopart.com​ or use our services, including submitting a quote request, uploading drawings, or contacting us via online forms.

By using our website, you agree to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our website or submit information to us.


2. Information We Collect

We may collect the following types of information when you visit our website:

2.1 Personal Information You Provide

  • Contact details:​ name, company name, email address, phone number, and WhatsApp number when submitting a quote request or contact form.

  • Project information:​ project description, technical drawings, CAD files, material specifications, quantity requirements, and any other details you voluntarily provide in forms.

  • Communication records:​ emails, messages, and any correspondence sent to us.

2.2 Automatically Collected Information

  • Log data:​ IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data.

  • Cookies and tracking technologies:​ We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand usage patterns. You can control cookies through your browser settings.


3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

 

Purpose

Legal Basis

Responding to your quote requests, inquiries, and providing DFM feedback

Performance of a contract or steps taken at your request prior to entering into a contract (Article 6(1)(b))

Processing and fulfilling orders, including manufacturing, quality inspection, and shipping

Performance of a contract (Article 6(1)(b))

Communicating with you about your projects, orders, and our services

Legitimate interest (Article 6(1)(f)) – maintaining customer relationship

Sending occasional promotional information about our services

Your explicit consent (Article 6(1)(a))

Website analytics and improvement

Legitimate interest (Article 6(1)(f)) – improving user experience

Complying with legal obligations

Legal obligation (Article 6(1)(c))

 

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your quote requests, inquiries, and provide Design for Manufacturing (DFM) feedback.

  • To process and fulfill your orders, including manufacturing, quality inspection, and shipping.

  • To communicate with you regarding your projects, orders, and our services.

  • To send technical documents, material certificates, and inspection reports.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and enforce our terms and conditions.

  • With your consent, to occasionally send promotional information about our services.


5. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Encryption:​ All data transmitted between your browser and our server is encrypted using SSL/TLS technology.

  • Access control:​ Your project files and drawings are stored on encrypted servers, with access restricted to authorized personnel directly involved in your project.

  • Confidentiality agreements:​ We sign Non-Disclosure Agreements (NDAs) before receiving your proprietary drawings or designs upon request.

  • Data minimization:​ We only collect and retain information necessary for the purposes described in this policy.


6. Intellectual Property & Design Confidentiality

We take your intellectual property very seriously:

  • Your technical drawings, CAD models, and design specifications will be treated as confidential business information.

  • We will never use your designs for other customers or public display without your explicit written permission.

  • Project files are securely archived and can be permanently deleted upon your written request after project completion.


7. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share your information in the following circumstances:

  • Service providers:​ With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors), provided they agree to keep your information confidential.

  • Legal compliance:​ When required by law, court order, or governmental regulation.

  • Business transfer:​ In connection with a merger, acquisition, or sale of company assets, your information may be transferred as a business asset.

  • With your consent:​ In other cases, with your prior consent.


8. International Data Transfers

As a global manufacturing service provider, your information may be transferred to and processed in countries outside your country of residence, including China.

For personal data transferred from the European Economic Area (EEA) to China, we rely on the European Commission’s Standard Contractual Clauses (SCCs)​ as the legal mechanism to ensure adequate protection of your data. A copy of the relevant safeguards is available upon request.


9. Data Retention

We retain your personal information and project files only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law:

 

Data Type

Retention Period

Quote request information

2 years for customer service and follow-up

Completed project files (drawings, specifications)

3 years unless you request earlier deletion

Financial and transaction records

As required by applicable tax and accounting regulations


10. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of access:​ Request a copy of the personal data we hold about you.

  • Right to rectification:​ Request correction of any inaccurate or incomplete data.

  • Right to erasure (‘right to be forgotten’):​ Request deletion of your personal data, subject to legal retention requirements.

  • Right to restrict processing:​ Request restriction of processing under certain circumstances.

  • Right to data portability:​ Request transfer of your data to another organization.

  • Right to object:​ Object to processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at sales@goyopart.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.


11. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

 

Cookie Type

Purpose

Essential cookies

Necessary for website functionality and security. These cannot be disabled.

Analytics cookies

Help us understand how visitors interact with our website (e.g., page views, time on site). We currently use Google Analytics.

Preference cookies

Remember your language and regional preferences.

Your cookie choices:

Non-essential cookies (analytics and preference cookies) are only loaded after you give your explicit consent via our cookie consent banner. You can change your cookie preferences at any time by clicking the cookie settings icon on our website.

You may also disable cookies through your browser settings. However, some features of our website may not function properly without cookies.


12. Third-Party Links

Our website may contain links to third-party websites (e.g., material suppliers, industry associations). We are not responsible for the privacy policies or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


13. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.


14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:​ leon@goyopart.com

Phone:​ +86 132 6686 3531

Address:​ 100 Shuanghe Road, Yichang City, Hubei Province, China

Company Registration:​ GoyoPart Co., Limited